Privacy Policy for DiskAlert
Effective Date: January 1, 2025
Last Updated: January 1, 2025
1. Introduction
DiskAlert ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application DiskAlert (the "App"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
2.1 Personal Information
We may collect the following personal information:
- Account Information: Name, email address, phone number
- Vehicle Information: Car names, license plates, permit types, expiry dates
- Driver Information: Driver names, phone numbers, email addresses, nationality, license details
- Subscription Information: Subscription package details, payment information, subscription expiry dates
2.2 Automatically Collected Information
- Device Information: Device type, operating system, unique device identifiers
- Usage Data: App usage patterns, features used, time spent in app
- Push Notification Tokens: Device tokens for sending notifications
- Location Data: Only if you grant permission (for location-based features)
2.3 Third-Party Information
We may receive information from third-party services such as:
- Payment processors (for subscription payments)
- Analytics providers (for app performance monitoring)
- Push notification services
3. How We Use Your Information
We use the collected information for the following purposes:
- Service Provision: To provide permit tracking and reminder services
- Notifications: To send expiry reminders and important updates
- Account Management: To create and manage your account
- Subscription Services: To process payments and manage subscriptions
- Customer Support: To respond to your inquiries and provide support
- App Improvement: To analyze usage patterns and improve our services
- Legal Compliance: To comply with applicable laws and regulations
4. Information Sharing and Disclosure
4.1 We Do Not Sell Your Information
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this privacy policy.
4.2 Limited Sharing
We may share your information in the following limited circumstances:
- Service Providers: With trusted third-party service providers who assist us in operating our app (e.g., cloud storage, analytics, payment processing)
- Legal Requirements: When required by law or to protect our rights and safety
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: When you have given us explicit consent to share your information
5. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of data in transit and at rest
- Regular security assessments and updates
- Access controls and authentication
- Secure data centers and infrastructure
6. Data Retention
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this privacy policy. Specifically:
- Account Data: Retained while your account is active and for a reasonable period after closure
- Permit Information: Retained for the duration of your subscription and for legal compliance
- Usage Data: Retained for analytics and improvement purposes
7. Your Rights and Choices
You have the following rights regarding your personal information:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Opt out of certain data processing activities
- Notifications: Manage your notification preferences
8. Children's Privacy
Our app is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.
9. International Data Transfers
Your information may be transferred to and processed in countries other than your own. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.
10. Third-Party Services
Our app may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any material changes by:
- Posting the updated policy in our app
- Sending you a notification
- Updating the "Last Updated" date at the top of this policy
12. Compliance with Laws
This privacy policy complies with applicable data protection laws, including:
- General Data Protection Regulation (GDPR)
- California Consumer Privacy Act (CCPA)
- Children's Online Privacy Protection Act (COPPA)
- Other applicable local and international privacy laws
This privacy policy was last updated on January 1, 2025.